Frequently Asked Questions

General

How do I access my course?

I forgot my password, how do I login?

Who can learn to sign?

How do I redeem a gift course?

Courses

How much time do I have to complete each course?

Is there a start and end date?

Do you offer a certificate for completing the courses?

Do you offer your courses for college credit or continuing education units?

What equipment do I need?

Can I purchase access for multiple people?

Billing

Is there a monthly charge for your courses?

What is your refund policy?

How do I request a refund?